Nw62 is committed to protecting the privacy and personal information of every user. This Privacy Policy clearly explains how we collect, use, store, and protect your data throughout your use of our platform.
Effective Date: 1 January 2026Six core principles that form our data protection policy to ensure your information remains secure at all times.
All data transmitted between your device and nw62's servers is protected with 256-bit SSL encryption, ensuring your information cannot be accessed by unauthorized parties.
Nw62 has never sold, rented, or disclosed your personal information to any third party for marketing or commercial purposes without your consent.
Our identity verification (KYC) process is carried out through secure, encrypted channels. Your documents are stored in a protected environment and are accessible only by authorized personnel.
All user information is stored in integrated data centers equipped with firewalls, intrusion detection systems, and regular backups to prevent data loss.
You have the right to access, correct, or request the deletion of your personal information at any time. Our team is ready to help you exercise these rights.
Nw62 uses cookies to enhance the user experience. You can manage or block cookies through your browser settings without affecting the platform's core functionality.
Nw62 collects various types of information from users to ensure our services run smoothly, securely, and in accordance with established regulatory standards. This information is collected transparently and only for clearly defined purposes.
Registration Information
When you register a nw62 account, we request the following information:
KYC Information
As part of the identity verification (KYC) process, we may request additional documents such as a copy of your MyKad (front and back), a selfie with your identity card, and a recent bank statement. These documents are required to verify your identity and meet regulatory compliance requirements.
Platform Usage Information
We also automatically collect technical information when you use the nw62 platform, including:
All information is collected solely for legitimate purposes. nw62 does not collect information beyond what is required for platform operations and legal compliance.
The information we collect is used responsibly for the following purposes. Each use of data has a clear justification and is carried out only to the extent necessary.
| Purpose of Use | Data Type | Justification |
|---|---|---|
| Account management & login | Name, email, password | Contract fulfillment |
| Deposit & withdrawal processing | Bank details, transaction records | Contract fulfillment |
| Identity verification (KYC) | MyKad, selfie, bank statement | Legal requirement |
| Fraud prevention & security | IP address, device, login activity | Legitimate interest |
| Customer Support | Conversation records, account details | Contract fulfillment |
| Promotions & personalized offers | Game history, preferences | User consent |
| Platform analytics & improvement | Anonymised usage data | Legitimate interest |
Nw62 will not use your personal information for any purpose other than those stated in the table above without obtaining your consent first. Should we need to use your data for a new purpose, we will notify you via email or in-platform notification.
Nw62 takes a highly cautious approach to sharing user information. We do not sell or disclose your personal information to third parties except in the following circumstances:
Third-Party Service Providers
Nw62 works with a number of trusted service providers that assist in platform operations, including payment gateway providers, identity verification platforms, and cloud service providers. All such providers are bound by strict confidentiality agreements and may only use your data for purposes designated by nw62.
Authorities & Regulators
In certain situations, nw62 may be required by law to disclose user information to authorities such as Bank Negara Malaysia, the Financial Intelligence Unit (FIU), or law enforcement agencies when a valid court order or official investigation is in place.
Protection of nw62's Rights
Nw62 reserves the right to disclose information as necessary to protect the rights, property, or safety of the platform, other users, or the public, including in cases of fraud, money laundering, or cybersecurity threats.
Nw62 does not share user personal information with advertisers, data brokers, or any third parties for marketing purposes. Your privacy is not for sale.
Protecting the security of your personal information is nw62's highest priority. We continually invest in sophisticated security infrastructure to ensure your data is protected at all times.
Technical Security Measures
Organizational Measures
From an organisational standpoint, access to user data is restricted to staff who genuinely require it to perform their duties. All personnel undergo regular privacy and data security training and are bound by strict confidentiality agreements.
While we take all reasonable steps to protect your data, no system is 100% immune to cyber threats. In the event of a data breach involving your information, we will notify you within 72 hours of becoming aware of it.
Nw62 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and analyze usage patterns for continuous improvement.
Types of Cookies Used
Managing Your Cookies
You can manage or block cookies through your browser settings. However, please note that blocking essential cookies may affect core platform functions such as the ability to log in or complete transactions. For the best experience, we recommend allowing essential and functional cookies.
Nw62 does not use third-party cookies for advertising purposes that track you across other websites. Our cookies are used exclusively to enhance your experience on the nw62 platform only.
As a nw62 user, you have certain rights regarding your personal information. nw62 respects and facilitates the exercise of these rights in accordance with the data protection laws applicable in Malaysia.
You have the right to request a copy of the personal information we hold about you at any time.
You may request the correction of inaccurate or incomplete information in your account.
You have the right to request the deletion of your personal data, subject to legal requirements.
You may request that we restrict data processing in certain situations permitted by law.
You have the right to receive your personal data in a machine-readable format for portability.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, please contact our support team via live chat or support email. We will process your request within 30 business days. Please note that some requests may require identity verification beforehand.
Nw62 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, including meeting legal, accounting, or reporting requirements.
Data Retention Period
Deletion Process
When data is no longer needed and the mandatory retention period has expired, nw62 will delete or anonymise it using secure methods. Anonymised data can no longer be linked to you and may be retained for statistical analysis and platform improvement purposes.
If you close your nw62 account, your personal information will not be deleted immediately. Certain data must be retained for a period stipulated by law before it can be permanently deleted.
The nw62 platform is exclusively for adults aged 18 and above. nw62 does not knowingly collect, process, or store personal information from individuals under the age of 18.
If we find that a child's information has been collected unintentionally, we will take immediate action to delete that information and terminate the associated account. Parents or guardians who suspect their child has registered on the nw62 platform should contact us immediately through our customer support channels.
If you suspect someone under the age of 18 is using the nw62 platform, please contact our support team immediately. nw62 takes the enforcement of this minimum age requirement very seriously.
Nw62 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any changes made will be published on this page along with the new effective date.
For material changes that affect how we use your personal information, nw62 will provide clear notice via your registered email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to read and understand the updates.
Continued use of the nw62 platform after the effective date of an updated policy constitutes your acceptance of the changes made. If you do not agree with the new amendments, you are required to discontinue use of the platform and may request account closure through our support team.
We recommend visiting this Privacy Policy page regularly to ensure you are always aware of how we protect your information. The "Updated" date at the top of this page indicates when the policy was last revised.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, the nw62 Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following methods:
When contacting us regarding a privacy matter, please clearly state your account name, the type of request, and any relevant details. This allows us to process your request more quickly and accurately. nw62 is committed to responding to all privacy-related enquiries within a reasonable timeframe.
The nw62 support team is available 24/7. For privacy-related issues requiring immediate attention, please use our live chat for a faster response.